Print and Scan Doctor Version 5.0.7 creates a secondary queue for printing with TCP/IP port.Restart the computer, log in, and wait for the final steps in the Doctor to finish.Execute the doctor – Answer any prompts / let the process complete.Open File Explorer > Navigate to the folder in which you saved the file (likely Downloads).Download and Save the doctor to your computer.If not, try this different version of the Doctor: The Full Driver might resolve the issues you are seeing. If using USB: Connect the cable when instructed to do so (near the last part of the driver installation)Īfter the software is installed, Restart the computer and log in.įull driver provides print and scan functions (even if HP Smart proves to be stubborn). Reminder: If using Easy Start, select the Full DriverĪbout 2/3 of the way through the setup, you will be given the opportunity to select the software - select the ' Full' driver set (as opposed to the basic driver).Right-Click on the downloaded package and ' Run as Administrator' to start the installation.Download-and-Save the printer software ( Full Feature Software / HP Smart / Easy Start).If you have not done so, download-save-install the Full Feature Software / Full Driver for the printer HP does not post phone numbers or email in Community messages. These might be scammers trying to steal your information / money.

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Hp doctor printer and scanner